About

FAQ

• Where is the store based?

  Kansas City, MO

• Do you accept custom orders?

  Yes, If you are interested in a Custom made product just E-mail us a [email protected].

• Why is natrually dried wood such a big deal.

  Kiln drying uses fossil fuels to quickly dry lumber and Unbeknownst to most the commercial lumber industry sprays freshly milled lumber with chemicals before they kiln dry it to minimize shrinkage and warping.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you accept orders placed outside of the US?

  We sure do!

• What wood types do you offer?

  Currently our selection includes;
  Ash
  Dogwood
  Oak
  Elm
  Black Walnut
  Sycamore
  Osage Orange
  Maple
  Hackberry
  Hickory
  Pear

  Woods i have available change so this list could be in error. Please Email.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.